The Flag Shop Reviews

4.9 Rating 10,494 Reviews

98 %

of reviewers recommend The Flag Shop

4.9

Based on 10,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

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The Flag Shop 5 star review on 7th July 2025

576

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not able to track my order and have not received it to date. I have also e-mailed you but with no success. Order no: 100038167”

Helpful Report

Posted 5 years ago

Hi Aeola Thank you for your review. We replied to your email at the weekend & can see you have just emailed again so it could possibly be that our reply did not reach you or went in your spam folder. I have replied again, let me know if it is not received. Sorry but it looks like there has been a slight delay in customs at South Africa, but the order should be delivered soon.

Posted 5 years ago

“The flag I've received isn't the one you show here. I'm very disappointed.”

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Posted 5 years ago

“As I have not yet received the product ordered I cannot rate it.”

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Posted 5 years ago

“The flag hasn’t arrived”

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Posted 5 years ago

Hi John Thanks for the review. The flag is currently waiting for clearance at customs in Australia but should be with you very soon - sorry for the slight delay.

Posted 5 years ago

“Haven't even received a tracking yet!”

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Posted 5 years ago

“I hate the material you used for the flag. You should consult Botswana and ask them the type of blue in their flag.. that was a waste of money 😭😭”

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Posted 5 years ago

“I haven't received the flags yet - it's been over 5 days!”

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Posted 5 years ago

Hi Monica I have just checked the tracking & the flags are showing as delivered 1 working day after you ordered (Tuesday 9th July). I will drop you an email with more details.

Posted 5 years ago

“Good value product.”

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Posted 6 years ago

“The flag pole broke before the first use in that the top 2 sections detached completely and I struggled to get them back in. Then on the 3rd use the 2nd top section actually snapped off. I replied to an email re this and have had no response so far....”

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Posted 6 years ago

“I haven’t received my order 100018057 It has been 2 months Andrew Thompson”

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Posted 7 years ago

Hi Sorry to hear the parcel has not arrived yet- It looks like there may be a slight hold up in customs (it has been 2 WEEKS since the order was placed) but the order is in Australia & should be with you very soon .

Posted 7 years ago

“The flag didn’t look like the picture. I ordered 2, one had a yellow eagle, the other had an orange eagle. The eagle print is very fuzzy, all details unclear!”

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Posted 7 years ago

“The quality of the flags is very poor. I have them hanging above my husband’s grave and they only last a month!! Very poor quality!!! A waste of time and money....”

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Posted 7 years ago

Hi Sorry to hear you have had problems with flags. Can I just check that you are certain this was one of our flags - the ones you purchased would be too big for the purpose mentioned & the order was placed a year ago. I will drop you an email so we can discuss further.

Posted 7 years ago

“I haven't received it yet! I can't really review it.”

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Posted 7 years ago

Hi Marisa Thanks for the review. Your order is on track for delivery within the specified lead time - I will email you a reminder of the tracking details now :)

Posted 7 years ago

“"Prompt delivery of a value-for-money flag." After only a week on the flagpole, the flag had started to unravel and also to lose colour. Very disappointing. The flag which is normally on the pole is the Welsh dragon, which I buy locally, and lasts for many months before starting to unravel.”

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Posted 7 years ago

“I order flage you send me another style !!!!”

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Posted 8 years ago

“Parcel arrived broken, product missing, email sent, no respnse.”

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Posted 8 years ago

Hi Peter, thank you for your review. Sorry to hear the bag had split in transit - I have checked our emails & your message had been marked as spam (not sure why). Please accept our sincere apologies as we pride ourselves on our customer service & would never ignore an email. I will drop you an email now so we can resolve this issue ASAP.

Posted 8 years ago

“the flag has not arrived D Kammin”

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Posted 8 years ago

Hi David, sorry to hear there has been a problem with the delivery, I will drop you an email so we can resolve the issue.

Posted 8 years ago

“I ordered 2 EU polyester flags and I found that the background blue was not the usual blue in the EU flag, the background colour was more similar to purple. The effect of this when you see the flag is that is not the EU flag, looks as a different flag. I sent an email to get a refund 3 days ago and I haven't received even a reply to my email. In general, very disappointed”

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Posted 9 years ago

Hi David, thank you for your review. I have checked our emails & we have replied to all correspondence (including the email you sent shortly before posting the review). Please check your emails including spam folder & I am sure you will be happy with our response.

Posted 9 years ago

“I am still waiting for the flags I have ordered even it stated up to 5 days delivery!!!!! Can you please investigate my order? Thank you.”

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Posted 9 years ago

“Cannot write a review as my purchase hasn't arrived.”

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Posted 9 years ago

The Flag Shop is rated 4.9 based on 10,494 reviews