Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

The Flag Shop Reviews

4.9 Rating 9,649 Reviews

98 %

of reviewers recommend The Flag Shop

Company Reviews

Product Reviews

4.9

Based on 9,649 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

Write Your review

Tell us how The Flag Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Flag Shop 5 star review on 26th April 2024

The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 3rd April 2024

The Flag Shop 5 star review on 2nd April 2024

The Flag Shop 5 star review on 14th March 2024

518

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flag didn’t look like the picture. I ordered 2, one had a yellow eagle, the other had an orange eagle. The eagle print is very fuzzy, all details unclear!”

Posted 6 years ago

“The quality of the flags is very poor. I have them hanging above my husband’s grave and they only last a month!! Very poor quality!!! A waste of time and money....”

Posted 6 years ago

Hi Sorry to hear you have had problems with flags. Can I just check that you are certain this was one of our flags - the ones you purchased would be too big for the purpose mentioned & the order was placed a year ago. I will drop you an email so we can discuss further.

Posted 6 years ago

“I haven't received it yet! I can't really review it.”

Posted 6 years ago

Hi Marisa Thanks for the review. Your order is on track for delivery within the specified lead time - I will email you a reminder of the tracking details now :)

Posted 6 years ago

“"Prompt delivery of a value-for-money flag." After only a week on the flagpole, the flag had started to unravel and also to lose colour. Very disappointing. The flag which is normally on the pole is the Welsh dragon, which I buy locally, and lasts for many months before starting to unravel.”

Posted 6 years ago

“I order flage you send me another style !!!!”

Posted 6 years ago

“Parcel arrived broken, product missing, email sent, no respnse.”

Posted 7 years ago

Hi Peter, thank you for your review. Sorry to hear the bag had split in transit - I have checked our emails & your message had been marked as spam (not sure why). Please accept our sincere apologies as we pride ourselves on our customer service & would never ignore an email. I will drop you an email now so we can resolve this issue ASAP.

Posted 7 years ago

“the flag has not arrived D Kammin”

Posted 7 years ago

Hi David, sorry to hear there has been a problem with the delivery, I will drop you an email so we can resolve the issue.

Posted 7 years ago

“I ordered 2 EU polyester flags and I found that the background blue was not the usual blue in the EU flag, the background colour was more similar to purple. The effect of this when you see the flag is that is not the EU flag, looks as a different flag. I sent an email to get a refund 3 days ago and I haven't received even a reply to my email. In general, very disappointed”

Posted 7 years ago

Hi David, thank you for your review. I have checked our emails & we have replied to all correspondence (including the email you sent shortly before posting the review). Please check your emails including spam folder & I am sure you will be happy with our response.

Posted 7 years ago

“I am still waiting for the flags I have ordered even it stated up to 5 days delivery!!!!! Can you please investigate my order? Thank you.”

Posted 7 years ago

“Cannot write a review as my purchase hasn't arrived.”

Posted 7 years ago

“I bought these flags as they were described as being good quality BUT within 4 days of flying the edges were frayed and the brass eye had fallen out. They were obviously very cheaply made (packaging said made in Taiwan!!). Overall very disappointing.”

Posted 8 years ago

“Disgusting, No 5cm. White Canvas Sleeve provided, just sewn up flag for the Pole. Your Flag rubbish. Do not contact me again.”

Posted 8 years ago

“Wasnt stated clear on what the product actually was i wanted flags for the funeral cars but basically they just came as square pieces of black cloth material 50quid for 10 could of made that meself”

Posted 8 years ago

“Flag produced incorrectly and had to have it find again”

Posted 8 years ago

“Incredibly poor quality flag that barely lasted four months before it ripped to shreds. After contacting Brian he came up with very weak excuses and refused to replace the flag and indeed didn't even bother to respond to my last email. He stated that the flag was ripped due to high winds which was not true as the winds were nothing out of the ordinary and a lot of other flags locally are raised Most of the year and have lasted for many years. I would not recommend this company as they do not appear to care about their customers and now the Cricket Club members who work hard to raise funds have to buy another flag from a different supplier and spend money that should not have needed spending.”

Posted 8 years ago

“Seemed to have no interest at all in addressing the problem I had with one of your products.”

Posted 8 years ago

«
1
2
3
4
»

The Flag Shop is rated 4.9 based on 9,649 reviews