The Flag Shop Reviews

4.9 Rating 10,937 Reviews

98 %

of reviewers recommend The Flag Shop

4.9

Based on 10,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

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The Flag Shop 5 star review on 16th October 2025

584

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this item in plenty of time before the VE day celebrations, and was advised that it would after the 10th May. Had I known that this was to be the case, I Certainly would had not chose your company to purchase it from, especially after I was promised it would arrive in time for the VE day. I certainly would never use your firm again, and will make others aware that you cannot keep your promises on delivery....one unhappy customer.......”

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Posted 5 years ago

Hi Greg Thank you for your review. i have checked the order & it was delivered next working day to your neighbour - you should have been left a card, received a text message & email confirming this. Would you like me to email you the photographic confirmation?

Posted 5 years ago

Just to clarify, the order was delivered on the 5th May & we never advised it would be delivered after the 10th. Hope this resolves your complaint.

Posted 5 years ago

“2 Months later and did not receive anyting?”

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Posted 5 years ago

“Flag thin and fraying already after 1 week ! Poor value even with nhs donation.”

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Posted 5 years ago

“Poor quality too thin, and should be double sided. people walking past see it backwards”

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Posted 5 years ago

Hi Jonathan Thank you for your review & sorry to hear you are not happy with the flag. We use industry standard 115gsm knitted polyester fabric which is the most common material used in professionally made flags. The standard way to make flags is with a mirror image on the reverse - we can make double sided flags on request but the only way to print on both sides is to make 2 x flags, sew them back to back with a light blocking liner sewn into the centre. If you would like us to make one of these please contact us. If you have any more questions or would like to discuss any of your concerns further please feel free to email support@theflagshop.co.uk or call 01246 297600 & we will be happy to help.

Posted 5 years ago

“Still waiting for our flags!?”

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Posted 5 years ago

“I am not able to track my order and have not received it to date. I have also e-mailed you but with no success. Order no: 100038167”

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Posted 5 years ago

Hi Aeola Thank you for your review. We replied to your email at the weekend & can see you have just emailed again so it could possibly be that our reply did not reach you or went in your spam folder. I have replied again, let me know if it is not received. Sorry but it looks like there has been a slight delay in customs at South Africa, but the order should be delivered soon.

Posted 5 years ago

“The flag I've received isn't the one you show here. I'm very disappointed.”

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Posted 5 years ago

“As I have not yet received the product ordered I cannot rate it.”

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Posted 6 years ago

“The flag hasn’t arrived”

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Posted 6 years ago

Hi John Thanks for the review. The flag is currently waiting for clearance at customs in Australia but should be with you very soon - sorry for the slight delay.

Posted 6 years ago

“Haven't even received a tracking yet!”

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Posted 6 years ago

“I hate the material you used for the flag. You should consult Botswana and ask them the type of blue in their flag.. that was a waste of money 😭😭”

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Posted 6 years ago

“I haven't received the flags yet - it's been over 5 days!”

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Posted 6 years ago

Hi Monica I have just checked the tracking & the flags are showing as delivered 1 working day after you ordered (Tuesday 9th July). I will drop you an email with more details.

Posted 6 years ago

“Good value product.”

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Posted 7 years ago

“The flag pole broke before the first use in that the top 2 sections detached completely and I struggled to get them back in. Then on the 3rd use the 2nd top section actually snapped off. I replied to an email re this and have had no response so far....”

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Posted 7 years ago

“I haven’t received my order 100018057 It has been 2 months Andrew Thompson”

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Posted 7 years ago

Hi Sorry to hear the parcel has not arrived yet- It looks like there may be a slight hold up in customs (it has been 2 WEEKS since the order was placed) but the order is in Australia & should be with you very soon .

Posted 7 years ago

“The flag didn’t look like the picture. I ordered 2, one had a yellow eagle, the other had an orange eagle. The eagle print is very fuzzy, all details unclear!”

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Posted 7 years ago

“The quality of the flags is very poor. I have them hanging above my husband’s grave and they only last a month!! Very poor quality!!! A waste of time and money....”

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Posted 7 years ago

Hi Sorry to hear you have had problems with flags. Can I just check that you are certain this was one of our flags - the ones you purchased would be too big for the purpose mentioned & the order was placed a year ago. I will drop you an email so we can discuss further.

Posted 7 years ago

“I haven't received it yet! I can't really review it.”

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Posted 8 years ago

Hi Marisa Thanks for the review. Your order is on track for delivery within the specified lead time - I will email you a reminder of the tracking details now :)

Posted 8 years ago

“"Prompt delivery of a value-for-money flag." After only a week on the flagpole, the flag had started to unravel and also to lose colour. Very disappointing. The flag which is normally on the pole is the Welsh dragon, which I buy locally, and lasts for many months before starting to unravel.”

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Posted 8 years ago

“I order flage you send me another style !!!!”

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Posted 8 years ago

The Flag Shop is rated 4.9 based on 10,937 reviews