The Flag Shop Reviews

4.9 Rating 9,630 Reviews

98 %

of reviewers recommend The Flag Shop

4.9

Based on 9,630 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

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The Flag Shop 5 star review on 26th April 2024

518

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Union Jack flag as a thank you gift to a good friend having helped me a lot during recent difficult times. Very disappointed for the price to see the flag is made in China.”

Helpful Report

Posted 3 months ago

“The colours aren't Saffron and White, as an Antrim flag is. It's more orange and white, rather than closer to yellow and right. It just doesn't look right at all. Delivery was fast and product was inexpensive but still disappointed.”

Helpful Report

Posted 1 year ago

“To charge £6 for two flags and then £20 for an England flag, is extremely cheeky in my opinion. They are all the same size and same quality, but just because the World Cup was on, you charge over triple the price for our nations flag. Very unpatriotic and generally a bad approach during a cost of living crisis.”

Helpful Report

Posted 1 year ago

Hi Chris, thank you for your review. The England flag you purchased is a completely different product/material to the other 3ft x 2ft flags selected; you purchased 2 x standard 3ft x 2ft flags with eyelets but the England flag is a duraflag with rope & toggle. England flags are also available as standard flags for the same price as the other 2 x flags (full descriptions of the item you are buying can be viewed on the product pages). Hope this helps, if you need any more information please call 01246 297600 & one of our friendly team will be more than happy to help.

Posted 1 year ago

“Sadly it didn’t arrive until yesterday afternoon too late for our birthday party celebration….postal strike probably?!”

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Posted 1 year ago

“The service was good - but the colour that arrived is not true to the proof or pantone sent.”

Helpful Report

Posted 1 year ago

“As you have asked, I am extremely disappointed with the cheap quality of material used. Light in weight and very shiny in looks. Even on our 9 meter flagpole, you can tell it's a cheap Chinese fake using the most basic, poor quality materials. I'm already hoping a good storm comes so I can purchase a decent one. I was quoted £120 for a proper hand stitched flag made of superior, heavier material. The quality of this flag is at best a quarter of the £120 flag, yet it is only half the price. I won't make the mistake of shopping here again.”

Helpful Report

Posted 1 year ago

“I have used the Flag shop many times over the years and have always received excellent service and good value for money. Unfortunately on receiving my latest order one item was missing although it was included on the delivery note. I immediately sent an email to report the missing item. I received no response so sent a second email 3-4 days later and have still not received any response now several weeks later. I am disappointed with this service. Paul Murden.”

Helpful Report

Posted 1 year ago

“We paid for next day delivery and although we were in all day, the courier company didn't even bother ringing the bell or knocking on the door. I then had to rearrange a delivery which was a nuisance. This is not a reflection of the Flag shop but of the courier company. However when the flag was finally delivered, there was only one eyelet and as we needed it for our village jubilee celebration that evening I had no choice but to make a hole to ensure it would go on the flag pole. Overall it was not a nice experience and we have had many flags from them.”

Helpful Report

Posted 1 year ago

“The flag that I received was not what I ordered! The invoice that came with the flag had a picture of the flag that I should have received, which was the unofficial flag of Suffolk(yellow). The flag that I got was blue, but still a Suffolk flag which I will keep.”

Helpful Report

Posted 1 year ago

“I'm still awaiting the arrival of the flags. I am disappointed they have not arrived as yet and I hope they arrive before 13th March as it's a gift for my father's 80th.”

Helpful Report

Posted 2 years ago

“on the website it said id bought three flags only received two and one has already started to unstitch where the meterial meets the stick ,The delivery was fast though .Would I buy from this store again probably not im afraid . Kevin Warren”

Helpful Report

Posted 2 years ago

“Was very disappointed that it took so long for the flags to arrive for my sons for Christmas, ordered on 7th October and unfortunately I ordered more after Christmas thinking they had been lost in the post only to have them arrive a few days later. Now I have spent more money to replace them and will end up with double ups. Bit disappointed.”

Helpful Report

Posted 2 years ago

“I emailed to say my husband and I accidentally ordered the same item and how to return. I have not received a reply”

Helpful Report

Posted 2 years ago

Hi Charmaine Thank you for your review. I have searched our email addresses & we have not received any emails from the email you used to place the order. Please email again to support@theflagshop.co.uk & we will happily sort this out for you.

Posted 2 years ago

“ordered on November 27th still waiting for delivery. a great example on how to lose business.”

Helpful Report

Posted 2 years ago

“I will write a review when ordered product arives.”

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Posted 2 years ago

“Hi, I ordered a flag to Germany but never received a tracking number. The flag has not arrived yet. Please advise. Best regards, Marianne”

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Posted 2 years ago

“I am still waiting”

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Posted 2 years ago

“Ordered and paid for next day delivery arrived three days later”

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Posted 2 years ago

“Ordered a Canadian flag (5 x 3) and bunting (short). Arrived in time. The flags are not made in Glasgow as stated. They were made in Taiwan. Cost for the 5 x 3 at the manufacturer: $2.50. I was willing to spend the amount because it was advertised as made in Scotland. Not so. The flag is good, so is the bunting. -Expensive -”

Helpful Report

Posted 2 years ago

“Hello there Thank you fir my flag. I was a bit disappointed with quality. It seemed smaller than 2x1 metre It’s ok. Not great. It’s for my dads birthday who died 2 years ago to replace his old one in garden. Thank you”

Helpful Report

Posted 3 years ago

Hi Suzanne Thank you for your review. The flag is indeed smaller than 2m x 1m - you ordered a 3ft x 2ft flag which is approximately 90cm x 60cm. If you would like a price for a 2m x 1m flag please feel free to drop us an email support@theflagshop.co.uk and we can give you a quote, or we have a good quality 2 yard flag on the website (approximately 1.8m x 0.9m https://www.theflagshop.co.uk/union-jack-flag-6ft-x-3ft-rope-toggle.html. If you would like to discuss further please email or call 01246 297600.

Posted 3 years ago

The Flag Shop is rated 4.9 based on 9,630 reviews