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The Flag Shop Reviews

4.9 Rating 9,614 Reviews

98 %

of reviewers recommend The Flag Shop

Company Reviews

Product Reviews

4.9

Based on 9,614 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

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The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 3rd April 2024

The Flag Shop 5 star review on 2nd April 2024

The Flag Shop 5 star review on 14th March 2024

The Flag Shop 5 star review on 11th March 2024

517

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for the flags I have ordered even it stated up to 5 days delivery!!!!! Can you please investigate my order? Thank you.”

Posted 7 years ago

“Good service .Ciear instructions.Prompt delivery'”

Posted 2 months ago

“Thank you for the flags, they were received on the date promised. Quality is great and the size was better than expected. Brilliant and quick service.”

Posted 4 months ago

“Returned once again to make more purchases of a custom flag that I previously had printed. Excellent work from Brian and his team and arrived in Ireland within a few days. Highly recommend”

The Flag Shop 5 star review on 18th August 2023

Posted 8 months ago

“Good selection. Good quality. Good delivery service.”

The Flag Shop 5 star review on 10th May 2023

Posted 11 months ago

“Dear Sirs, I found the service to be prompt and efficient. You stock a good range of flags. Although I ordered just one item on this occasion, I should certainly do business with you again. Yours faithfully, A. V. Cooke”

Posted 1 year ago

“Never received my order😩 Instead of apologising and trying to assist or even issuing a refund as any descent company would, Brian just argued and left the problem on me. To date no refund, apology or anything to show for my money. Think twice before trusting as you will have no comeback if you receive nothing, just a sad lesson learned.”

Posted 1 year ago

Hi Alan Very sorry you were not happy with the service, we have only tried to help & explain the situation to you. We would not offer a refund for goods in transit to you & at the time of you posting the review the time quoted for delivery had not elapsed. The goods, however, did turn up a couple of days late due to delays in customs (delivery to Ireland), so we suggested refusing the order so it can be returned & refunded if no longer required. We will always try to help customers as much as possible so apologise profusely that you feel this way.

Posted 1 year ago

“The quality of the flag with my design on it is great, my only disappointment is that the Cornish Flag should be Black in colour, my flag is more grey which makes it look faded.”

Posted 1 year ago

“Pleased with the quality of the flag and the pile both holding up. Only issue is one, being unsure on the progress of the delivery M, as the order tracking would go from “in production” to “completed” with no indication of it being delivered etc. There was a tracking number but would only receive an error message when trying to track it (though the person I called for support kindly said where the product was!) Another tiny issue was that I struggled at first to build the pocket pole. We figured out it was built to be extended in a certain way, but maybe some instructions would be helpful? These are tiny problems though, overall very happy with service!”

Posted 1 year ago

“Straight forward ordering service. Ordered saltire bunting. Thought the colouring was a little pale but still very pleased with it. Decent quality.”

The Flag Shop 4 star review on 20th June 2022

Posted 1 year ago

“Ordered a telescopic 6m flag pole on a Monday evening by First class free post! Item arrived Thursday morning by DHL safely posted to a safe place. Great service, great packaging and pleasant phone conversation when contacting the office to make an enquiry re: delivery. Let’s hope it stands up to the winds at Glastonbury 😬😊”

Posted 1 year ago

“Our Flag exceeded expectations, great quality and exactly as we had planned it ... Roll on Glastonbury 2022 :-) Mark”

Posted 1 year ago

“Flags are amazing great quality priced great and fast shipping”

The Flag Shop 5 star review on 19th June 2022

Posted 1 year ago

“I have used the Flag shop many times over the years and have always received excellent service and good value for money. Unfortunately on receiving my latest order one item was missing although it was included on the delivery note. I immediately sent an email to report the missing item. I received no response so sent a second email 3-4 days later and have still not received any response now several weeks later. I am disappointed with this service. Paul Murden.”

Posted 1 year ago

“excellent service and very patient and helpful when my wife was designing he flag.”

Posted 3 years ago

“This is my second purchase at The Flag Shop, and they are brilliant. I have bought another 2 Old South African Flags, the beloved Orange, White and Blue - Oranje, Blanje, Blou. Superb quality, and lightning fast delivery. Thank you to The Flag Shop.”

Posted 4 years ago

“What a wonderful experience. A last minute decision to buy a personalised flag as a gift needed for a foreign trip. It seemed it wasn’t going to possible in just a couple of days but they made it happen, with no fuss. And the flag was exactly what we required. Thank you very much”

The Flag Shop 5 star review on 22nd January 2020

Posted 4 years ago

“The website was quick and easy to use. Made a personalised Jolly Roger for our two girls play house, which they love. Quick delivery and good quality product.”

The Flag Shop 5 star review on 1st May 2019

Posted 4 years ago

“Efficient service, intuitive website, good variety of stock.”

Posted 5 years ago

“I ordered 2 EU polyester flags and I found that the background blue was not the usual blue in the EU flag, the background colour was more similar to purple. The effect of this when you see the flag is that is not the EU flag, looks as a different flag. I sent an email to get a refund 3 days ago and I haven't received even a reply to my email. In general, very disappointed”

Posted 7 years ago

Hi David, thank you for your review. I have checked our emails & we have replied to all correspondence (including the email you sent shortly before posting the review). Please check your emails including spam folder & I am sure you will be happy with our response.

Posted 7 years ago

The Flag Shop is rated 4.9 based on 9,614 reviews