The Flag Shop Reviews

4.9 Rating 10,344 Reviews

98 %

of reviewers recommend The Flag Shop

4.9

Based on 10,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

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The Flag Shop 5 star review on 7th May 2025

571

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3x2 flags over the phone, received 5x3. Had to cut them down as we didn't have time to reorder. The flags themselves were OK.”

Helpful Report

Posted 8 years ago

Hi Matt, I have checked the order & 5ft x 3ft flags were requested. We are more than happy to accept returns for an exchange or refund if the wrong size is ordered.

Posted 8 years ago

“I was happy with the product but I paid for next day delivery and was told after my payment was taken that as I ordered after 3pm that I would not receive my order till after the weekend (ordered Thursday and received Monday)”

Helpful Report

Posted 8 years ago

Thank you for your review. The order in question was placed after the 3pm cut off time on Thursday so was shipped Friday for delivery Monday (Monday to Friday next day (order before 3pm) was selected). If Saturday delivery is required we offer this service at checkout. Delivery info is available on the product page, in the header of every page & we also sent a courtesy email in case this was missed. We are sorry to hear you were not happy with the service & appreciate all feedback & would welcome any ideas for improvements we could make so the delivery info is clearer.

Posted 8 years ago

“I ordered the flag the 5`th of Juni. My order # 1000024 Today it is the 17.06.16 and the flag has not arrived. The Pride where I should use the flag are opening today. Sorry but that is not good ;( Ole Håvard Voicu-Lundvold”

Helpful Report

Posted 8 years ago

Thank you for your review. Our tracking shows delivery has been attempted but no-one was available to sign. This means the package is now being held at your local postal depot. A card should have been left when delivery was attempted – if you cannot find it the take the tracking number along with ID to collect the parcel. I will email you the tracking details now. If you need any more help let me know.

Posted 8 years ago

“I am yet to receive my order When it arrives I will then consider partaking in a review of your service At present I am not impressed”

Helpful Report

Posted 8 years ago

“For the price of the flags i was disappointed with the quality of the flag its self.”

Helpful Report

Posted 8 years ago

“Special small outdoor flag soon tattered and wind torn from only day time flying. vEry disappointing. This house is the SA Consul for East Anglia's house, and a smart flag is helpful. This one was not smart for more than a few days”

Helpful Report

Posted 9 years ago

“Ordering was easy, delivery was prompt, but the quality of the flags was vey poor indeed. I live next to a primary school and have a different flag each week for the children to identify and research. The Fleet Protection Group flag (in which I served) faded badly after only two days hoisted. The red dye ran into the white nylon halyard when there was no wind and the red stripe at the fly is now pink. Not good.”

Helpful Report

Posted 9 years ago

“The flag was of poor quality it was described for out door use, but started to fray after it was in use for only two weeks.”

Helpful Report

Posted 9 years ago

“I made a recent purchase (end of 2015) of a flag for the children's play area/ fort. Sadly it disintegrated at the beginning of February 2016. So not sure what to write, was it a waste, I think not, it look good for the short time it was flying.”

Helpful Report

Posted 9 years ago

“The colours ran in the flag”

Helpful Report

Posted 9 years ago

“Northumberland flag did not last a full summer. GJGRAY”

Helpful Report

Posted 9 years ago

The Flag Shop is rated 4.9 based on 10,344 reviews