The Flag Shop Reviews

4.9 Rating 10,963 Reviews

98 %

of reviewers recommend The Flag Shop

4.9

Based on 10,963 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

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The Flag Shop 5 star review on 16th October 2025

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2x flag buntings from countries I couldn't always find in other stores (Czechia and Slovakia). They arrived very quickly and they're great quality, exactly what I wanted!”

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Posted 3 years ago

“Ordered by phone, pleasant conversation, and flags posted the day after and received the day after that. Good service and good quality merchandise”

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Posted 3 years ago

“I not technically gifted & couldn't use the Web page for what I required. So I rang Brian who told me to send an email of what I wanted. The Flag shop sent a reply email together with the flag I wanted/design & I was absolutely chuffed. Bang on/perfect. Thank you The Flag Shop.”

The Flag Shop 5 star review on 14th March 2023

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Posted 3 years ago

“Delivery was quick. Good product and I like the fact that it’s recyclable. Would highly recommend this company.”

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Posted 3 years ago

“Good service. Purchased coronation bunting. Good quality. Good price.”

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Posted 3 years ago

“We have ordered from The Flag Shop on previous occasions, prompt attention, and items always well packed, will order again , excellent to deal with.”

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Posted 3 years ago

“The colours aren't Saffron and White, as an Antrim flag is. It's more orange and white, rather than closer to yellow and right. It just doesn't look right at all. Delivery was fast and product was inexpensive but still disappointed.”

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Posted 3 years ago

“Looks good.”

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Posted 3 years ago

“Easy-to-use online design service. Very quick delivery. Arrived exactly as depicted online. Thank you - I would order again and recommend.”

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Posted 3 years ago

“Did exactly what I wanted. Good quality”

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Posted 3 years ago

“Speedy delivery”

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Posted 3 years ago

“Excellent from start to finish Quality product Best price 10/10”

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Posted 3 years ago

“Great flag thank you well happy”

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Posted 3 years ago

“The flags were exactly what we wanted. Very good”

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Posted 3 years ago

“Arrived on time in excellent quality. Could not fault the service nor the flag itself.”

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Posted 3 years ago

“Easy to use website, order dealt with promptly. No acknowledgement of correction to order meant that order was repeated so received (and paid for) double!!”

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Posted 3 years ago

“I only wanted one flag but it was there the next day. Spot/on”

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Posted 3 years ago

“Never received my order😩 Instead of apologising and trying to assist or even issuing a refund as any descent company would, Brian just argued and left the problem on me. To date no refund, apology or anything to show for my money. Think twice before trusting as you will have no comeback if you receive nothing, just a sad lesson learned.”

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Posted 3 years ago

Hi Alan Very sorry you were not happy with the service, we have only tried to help & explain the situation to you. We would not offer a refund for goods in transit to you & at the time of you posting the review the time quoted for delivery had not elapsed. The goods, however, did turn up a couple of days late due to delays in customs (delivery to Ireland), so we suggested refusing the order so it can be returned & refunded if no longer required. We will always try to help customers as much as possible so apologise profusely that you feel this way.

Posted 3 years ago

“The flags I ordered came very quickly and were of the quality that I expected.”

The Flag Shop 5 star review on 3rd March 2023

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Posted 3 years ago

“Great service, fast shipping, and a real person on the telephone (who is very helpful) if you need to talk.”

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Posted 3 years ago

The Flag Shop is rated 4.9 based on 10,963 reviews