The Flag Shop Reviews

4.9 Rating 10,640 Reviews

98 %

of reviewers recommend The Flag Shop

4.9

Based on 10,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

Write Your review

Tell us how The Flag Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Flag Shop 5 star review on 29th August 2025

582

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only thing is that the flag is back to front as when flying it should look like it is kicking the pole”

Helpful Report

Posted 5 years ago

“Good quality flags has described. But slow delivery over 10 days.”

Helpful Report

Posted 5 years ago

Hi Keith Thank you for your review. Great to hear you liked the flags & sorry delivery took longer than expected - there are messages on all our delivery pages & checkout explaining thet Royal Mail are very understaffed & busy due to the Covid-19 epidemic so unfortunately delays can happen, for which we are sincerely sorry; our deliveries are usually very fast & we are trying our best to get orders to you as quickly as possible. If anything is needed for a specific date we strongly advise next day delivery which we send with DPD.

Posted 5 years ago

“It was easy to purchase our new flag and delivery was stated to be 5 to 8 days, however the flag has not arrived after 14 days. We hope this delay is due to the effect of the corona pandemic and that our flag will soon arrive. I have forgotten my password and am not able to track the parcel.”

Helpful Report

Posted 5 years ago

“The thickness of the flag was thinner that I expected, otherwise fit for purpose and delivered quickly.”

Helpful Report

Posted 5 years ago

“All received in good condition. My only concern was that there was no instructions on how to put it all together.”

Helpful Report

Posted 5 years ago

“The window car flags looked good and arrived on time. But I drove only from Portsmouth to Newport and by the time I arrived the ends of both flags were threadbare & ruined so I'll not be able to use them again.”

Helpful Report

Posted 5 years ago

“Pleased with the quality & speed of delivery. Very disappointed with the after service. The shop failed to answer two email enquiries.”

Helpful Report

Posted 5 years ago

“Quick and easy to order. A bit thin but otherwise a good service”

Helpful Report

Posted 5 years ago

“Sadly when my flag arrived it had a little black stain on it. A bit sad about that but since it's black it kind of goes with the writing on it. But still wish it wasn't there.”

Helpful Report

Posted 6 years ago

“Prompt service, reasonable price for the nylon flags. But -- The Union Jack color red is way off of the official red that should be used. However -- The Scotland Flag matched the official color very well.”

Helpful Report

Posted 6 years ago

Hi John Thanks for your review. All flags are made using the official Pantone colours - the red on the Union Jack is Pantone 286. If you would like to discuss this further please feel free to drop us an email support@theflagshop.co.uk or call 0044 1246 297600.

Posted 6 years ago

“Hei I ordered 2 flag and I only got one. I paid £21,65 grand total. Invoice 100027542”

Helpful Report

Posted 6 years ago

Hi Arne Please accept our sincere apologies, I have checked your shipment & can see only one flag was sent. I have arranged for another to be shipped straight away. If you need anything else please drop us an email support@theflagshop.co.uk

Posted 6 years ago

“The Union Jack Flag was on the small size compared with the USA Flag”

Helpful Report

Posted 6 years ago

Hi Michael Thank you for your review. You ordered small Union Jack hand flags & large USA & Canada hand wavers. If you would like to swap the Union Jack hand flags for the same size as the USA flags please drop us an email support@theflagshop.co.uk or call 01246 297600.

Posted 6 years ago

“Flags are of the quality I expected, and were delivered very quickly (in time for Xmas despite me leaving until last minute). However, one of the items I ordered was the flag of Quebec but I instead rceived a Qatari flag. I can understand if the requested item was out of stock, but a note with the delivery, or email/call, explaining this would have been nice.”

Helpful Report

Posted 6 years ago

Hi Please accept our sincere apologies regarding the mistake with the flag - have you emailed customer service about this? If not please send an email to support@theflagshop.co.uk & a replacement will be shipped straight away.

Posted 6 years ago

“Product and price OK. Delivery options not so speedy. If I order mid-afternoon Thursday, choosing the First Class option, I'd hope to get it by Saturday, not by Royal Mail 24 on Monday. I can order the same stuff on Amazon Prime on Friday, and it comes Saturday.”

Helpful Report

Posted 6 years ago

Hi Doric Thank you for your review. Sorry to hear you are unhappy with our delivery service. Your order was placed using the free delivery service after the 3pm cut off time on Thursday, so was shipped on Friday via Royal Mail 24 (this is the business service for first class post) & delivered Monday. Like Amazon Prime, we offer guaranteed delivery options if you need the order urgently, so we are sorry you feel a free delivery which takes 2 days (including the weekend) is too slow. The delivery time quoted on the web site for this service is 2-5 working days - as i'm sure you are aware, 1st class post does not guarantee a delivery date. If you would like to discuss this further please feel free to email us support@theflagshop.co.uk or call 01246 297600.

Posted 6 years ago

“Not, cause there is still nothing arrived”

Helpful Report

Posted 7 years ago

“Flag delivered on time at a good price.”

Helpful Report

Posted 7 years ago

“I am happy with the flags so far”

Helpful Report

Posted 7 years ago

“NO POSSIBLE WAY”

Helpful Report

Posted 7 years ago

“I needed a cambodian flag which I couldn't find anywhere else and it arrived quickly.”

Helpful Report

Posted 7 years ago

“Telephone conversation when ordering was excellent and concise.”

Helpful Report

Posted 7 years ago

The Flag Shop is rated 4.9 based on 10,640 reviews