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The Flag Shop Reviews

4.9 Rating 9,621 Reviews

98 %

of reviewers recommend The Flag Shop

Company Reviews

Product Reviews

4.9

Based on 9,621 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

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The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 9th April 2024

The Flag Shop 5 star review on 3rd April 2024

The Flag Shop 5 star review on 2nd April 2024

The Flag Shop 5 star review on 14th March 2024

The Flag Shop 5 star review on 11th March 2024

517

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flags are of the quality I expected, and were delivered very quickly (in time for Xmas despite me leaving until last minute). However, one of the items I ordered was the flag of Quebec but I instead rceived a Qatari flag. I can understand if the requested item was out of stock, but a note with the delivery, or email/call, explaining this would have been nice.”

Posted 5 years ago

Hi Please accept our sincere apologies regarding the mistake with the flag - have you emailed customer service about this? If not please send an email to support@theflagshop.co.uk & a replacement will be shipped straight away.

Posted 5 years ago

“Product and price OK. Delivery options not so speedy. If I order mid-afternoon Thursday, choosing the First Class option, I'd hope to get it by Saturday, not by Royal Mail 24 on Monday. I can order the same stuff on Amazon Prime on Friday, and it comes Saturday.”

Posted 5 years ago

Hi Doric Thank you for your review. Sorry to hear you are unhappy with our delivery service. Your order was placed using the free delivery service after the 3pm cut off time on Thursday, so was shipped on Friday via Royal Mail 24 (this is the business service for first class post) & delivered Monday. Like Amazon Prime, we offer guaranteed delivery options if you need the order urgently, so we are sorry you feel a free delivery which takes 2 days (including the weekend) is too slow. The delivery time quoted on the web site for this service is 2-5 working days - as i'm sure you are aware, 1st class post does not guarantee a delivery date. If you would like to discuss this further please feel free to email us support@theflagshop.co.uk or call 01246 297600.

Posted 5 years ago

“Not, cause there is still nothing arrived”

Posted 5 years ago

“Flag delivered on time at a good price.”

Posted 5 years ago

“I am happy with the flags so far”

Posted 5 years ago

“NO POSSIBLE WAY”

Posted 6 years ago

“I needed a cambodian flag which I couldn't find anywhere else and it arrived quickly.”

Posted 6 years ago

“Telephone conversation when ordering was excellent and concise.”

Posted 6 years ago

“Delivery was very fast, both flags were the correct ones. Price was very inexpensive and since I was only going to be using them one time only, it will be OK. Would have appreciated a better quality flag material ( durable ) even if I had to pay 3 - 4 times more for them. Next time I will do that.”

Posted 6 years ago

“Prompt delivery service, used on motorcycle for remembrance service, blue colour ran easily when wet and fraid easily. Having a better quality flag reflected by higher price would be more beneficial, otherwise pleased”

Posted 6 years ago

“Selecting mid-point acceptable on a range of 1-5 does qualify as making me happy. I was disappointed to see that the order placed on Friday would not arrive until Monday, yet the website clearly states: 'Next Day' delivery on all Orders Mon- Fri......it does not state 'Next Day' delivery Mon- Fri on all Orders. I paid higher than normal prices and extra for next day delivery yet nothing stated Monday delivery until after I had paid....product quality seems ok - but not happy and not recommending this service. I wanted the flags for the Ride of Respect but due to work commitments I had to order late....and then had nothing for the day. ...Disappointed Big-Time”

Posted 6 years ago

Hi Ian Thank you for your review. Sorry you found the delivery options confusing. We offer a Monday to Friday next day delivery option plus a Saturday guaranteed option if delivery is required on a Saturday. We do deliver at weekends but only if this option is selected (our standard delivery is Royal mail 1st class who also deliver at weekends). All delivery options are clearly explained on every product page with links to delivery pages in the header & the footer of the web site. If you need any more help please drop us an email at support@theflagshop.co.uk or call 01246 297600 & one of the team will be more thasn happy to assist.

Posted 6 years ago

“Great quality flags, quick delivery. However, I ordered 16 British & 16 USA flags (32 total) but there was only 16 bases in the parcel, as this was for an event where we needed 2 flags on each table, we were limited to just 1 per table due to lack of bases.”

Posted 6 years ago

Hi Sorry to hear your order was short - please contact customer support at support@theflagshop.co.uk or call 01246 297600 so we can resolve the issue for you.

Posted 6 years ago

“Hi Folks, I have purchased off you previously and was really impressed with the quality of the product. I am sorry to report that the Colours of the Irish Tricolour, just purchased are really insipid/lack lustre. I purchased this and a Union Jack for a show I am doing and under the lights they will pale into nothing. Sorry to be negative as my previous experiences with you have been absolutely brilliant - Aindre”

Posted 6 years ago

“We were hoping that the words would be larger, as it is not easy to read the message atop a 20 foot flag pole.”

Posted 6 years ago

Hi Mike, thanks for the review. The text on your flag covered the whole length of the flag so could not possibly have been any bigger (it was the same size as requested on the artwork). There was quite a lot of words to fit on one line so I would suggest either having less text which could then be printed larger, or having a larger flag. Hope this helps.

Posted 6 years ago

“Easy to navigate through and very quick delivery”

Posted 6 years ago

“Happy with the flag but I paid for next day delivery which never happened, I had to collect myself from my local DPD depot, they hadn't even tried to deliver, on the follow my parcel tracker it stated delivery on the Friday when I ordered on the Wednesday before the deadline for next day delivery Mark”

Posted 6 years ago

“Paid extra postage for early delivery of 2 flags, they arrived on time but unfortunately I could only use one as the brass eyelet was missing from one.”

Posted 6 years ago

Sorry about this - I have sent you an email so we can resolve this issue for you ASAP.

Posted 6 years ago

“Quick service, polite staff.”

Posted 6 years ago

“good service”

Posted 7 years ago

“Helpfull staff but the flags come unlabelled which can be very tricky if you are ordering big quantity.”

Posted 7 years ago

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The Flag Shop is rated 4.9 based on 9,621 reviews