The Flag Shop Reviews

4.9 Rating 9,614 Reviews
98 %
of reviewers recommend The Flag Shop
4.9
Based on 9,614 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Flag Shop Reviews

About The Flag Shop:

Buy flags online from our massive range of available designs or bespoke made custom flags, buy World flags, including the American, French, Italian, Australian, German, American and Canadian flag, and with a huge range of African, Asian and European designs - we stock all the flags of the world.

Visit Website

Phone:

01246297600

Email:

sales@theflagshop.co.uk

Location:

The Flag Shop Ltd,
111, Holme Park Avenue,
Chesterfield
Derbyshire
S41 8WU

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I purchased a Union Jack and England St George flag listed at the same price. The England St George Cross flag was poor quality in comparison which was disappointing as I could have had similar quality at half that price..
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Posted 3 years ago
hi Flag Shop, im still waiting for my purchase to be delivered to me, any idea when?
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Posted 3 years ago
I am still awaiting delivery however I am aware that delays are possible due to Covid.
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Posted 3 years ago
I was looking for an englush company manufacturing flags and believed this was the case, flags made in china 😔 there is nothing wrong with the flag, the company, price and delivery at all just me not reading the description properly
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Posted 3 years ago
Hi, not writing a review yet as the flag is still stuck at Chicago USPS. The UK part of the service has been great, the item was despatched quickly and I am able to track it, which is really helpful. Will do final review once it is arrived at its destination and I can confirm all is ok. Thanks
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Posted 3 years ago
PROMPT SUPPLY OF 2 REASONABLY PRICED FLAGS BUT HAD A SMALL ISSUE WITH THE COLOUR ON PART OF THE ECUADOR FLAG.
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Posted 3 years ago
Flag was to a very high standard however, customer service was poor. Emailed and tried to ask a number of time but no answer. Flag was for a funeral and needed next day delivery so paid extra, email confirmed it would arrive on time however arrived two days late
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Posted 3 years ago
The flagpole is a tad flimsy and I wouldn't like to hang a flag on the very top. The flag was perfect
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Posted 3 years ago
The only thing is that the flag is back to front as when flying it should look like it is kicking the pole
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Posted 3 years ago
Good quality flags has described. But slow delivery over 10 days.
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Posted 3 years ago
Hi Keith Thank you for your review. Great to hear you liked the flags & sorry delivery took longer than expected - there are messages on all our delivery pages & checkout explaining thet Royal Mail are very understaffed & busy due to the Covid-19 epidemic so unfortunately delays can happen, for which we are sincerely sorry; our deliveries are usually very fast & we are trying our best to get orders to you as quickly as possible. If anything is needed for a specific date we strongly advise next day delivery which we send with DPD.
Posted 3 years ago
It was easy to purchase our new flag and delivery was stated to be 5 to 8 days, however the flag has not arrived after 14 days. We hope this delay is due to the effect of the corona pandemic and that our flag will soon arrive. I have forgotten my password and am not able to track the parcel.
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Posted 3 years ago
The thickness of the flag was thinner that I expected, otherwise fit for purpose and delivered quickly.
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Posted 3 years ago
All received in good condition. My only concern was that there was no instructions on how to put it all together.
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Posted 4 years ago
The window car flags looked good and arrived on time. But I drove only from Portsmouth to Newport and by the time I arrived the ends of both flags were threadbare & ruined so I'll not be able to use them again.
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Posted 4 years ago
Pleased with the quality & speed of delivery. Very disappointed with the after service. The shop failed to answer two email enquiries.
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Posted 4 years ago
Quick and easy to order. A bit thin but otherwise a good service
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Posted 4 years ago
Sadly when my flag arrived it had a little black stain on it. A bit sad about that but since it's black it kind of goes with the writing on it. But still wish it wasn't there.
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Posted 4 years ago
Prompt service, reasonable price for the nylon flags. But -- The Union Jack color red is way off of the official red that should be used. However -- The Scotland Flag matched the official color very well.
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Posted 4 years ago
Hi John Thanks for your review. All flags are made using the official Pantone colours - the red on the Union Jack is Pantone 286. If you would like to discuss this further please feel free to drop us an email support@theflagshop.co.uk or call 0044 1246 297600.
Posted 4 years ago
Hei I ordered 2 flag and I only got one. I paid £21,65 grand total. Invoice 100027542
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Posted 4 years ago
Hi Arne Please accept our sincere apologies, I have checked your shipment & can see only one flag was sent. I have arranged for another to be shipped straight away. If you need anything else please drop us an email support@theflagshop.co.uk
Posted 4 years ago
The Union Jack Flag was on the small size compared with the USA Flag
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Posted 4 years ago
Hi Michael Thank you for your review. You ordered small Union Jack hand flags & large USA & Canada hand wavers. If you would like to swap the Union Jack hand flags for the same size as the USA flags please drop us an email support@theflagshop.co.uk or call 01246 297600.
Posted 4 years ago
The Flag Shop is rated 4.9 based on 9,614 reviews